About

I'm a Principal UX Designer at Red Hat with more than twenty years of experience designing digital products, customer experiences, and enterprise software.

My career began in advertising and visual design, where I developed a strong foundation in storytelling, branding, and customer engagement. Over time, my focus shifted toward user experience design, helping organizations solve complex business problems through research, interaction design, and strategic thinking.

Today I work on enterprise-scale experiences that support subscription management, customer portals, identity systems, onboarding journeys, and service experiences used by organizations around the world.

Areas of Expertise

• Enterprise SaaS Design
• UX Strategy
• Service Design
• Customer Experience
• Design Systems
• Accessibility
• Interaction Design
• Cross-functional Leadership

Experience

Principal UX Designer
Red Hat (2016–Present)

Senior UX Designer
Lenovo (2010–2016)

Education

Bachelor of Fine Arts (Graphic Design)
East Carolina University

Webmaster Certificate
North Carolina State University